Refund policy

If you choose to cancel your camper order after making a payment, you will be liable for a $500 restocking fee.

If you choose to cancel your camper order after it has begun assembly, you will be liable for a $1000 restocking fee.

All camper sales are final after installation

Why Restocking Fees?

A $500 restocking fee will be applied to any canceled campers that have made it past payment for your build. Once payment is received, we allocate build materials and schedule shop resources around your camper’s specific install date. This restocking fee, also covers costs associated with transaction/payment processing fees and administrative work required to refund and reschedule production resources.

A $1000 restocking fee will be applied to any canceled camper that has begun assembly. Your camper is a custom-built item and cancellations bring significant costs. This restocking fee, also covers costs associated with transaction/payment processing fees and administrative work required to refund and reschedule production resources.

Above all else, we want you to love your Harker Outdoors product! If your product arrives damaged or defective, we will support you to repair or replace damaged components. You will be offered the choice to repair yourself guided by our support team, or to schedule an appointment at our service location in North Salt Lake, Utah.